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      What services are non-refundable?

      ❌ Digital services such as CTOS reports, insurance quotations, e-submissions, and licenses are non-refundable once processed.

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      What if I submitted wrong information?

      Please Email us immediately. We will try our best to correct any error before submission to third-party platforms (insurance, ISP, CTOS, etc.). cs@brinnovatefuture.com

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      Can I request to delete my data?

      Yes. You may request your records to be deleted after your service is completed by contacting: cs@brinnovatefuture.com

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      What data do you collect?

      We only collect information required to process your service — e.g., name, IC, address, car details, business info, etc.

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      Is my personal information safe with BR Innovate Future?

      Yes. All information you submit is stored securely and protected under the Personal Data Protection Act 2010 (PDPA). We do not share, sell, or disclose your data to any third party without your consent.

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      Can I become a referral agent or reseller?

      Yes. We offer commission for referrals and have an agent program. Contact us via WhatsApp for more details.

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      Do you offer commercial vehicle insurance?

      Yes! We cover personal and selected commercial vehicles (vans, pickups, lorries). Just let us know your vehicle type during quotation.

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      Is this service legal and safe?

      Yes. We are officially registered and work with licensed insurance companies. Your documents and privacy are 100% protected.

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      How do I make payment for the full insurance amount?

      After you approve your quotation, we will send you the total payable via WhatsApp. You can pay via: 🏦 Bank Transfer (Maybank) 📲 DuitNow / QR Pay

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      How long does it take to get my quotation?

      Typically within 10–30 minutes during our working hours (Mon–Fri, 9:30AM–5:30PM). Outside working hours, you’ll get it the next business day.

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        • About Us
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