frequently asked question

Sign up on our Affiliate Program page and complete the registration form.

Commissions are paid monthly via bank transfer.

Yes, the minimum payout is RM100.

Log in to your affiliate dashboard to monitor clicks, conversions, and earnings.

No. CTOS is a private credit reporting agency registered under the Credit Reporting Agencies Act 2010.

A CTOS Credit Report shows your credit score, payment history, legal records, and other credit-related data used by banks and lenders to evaluate your financial reliability.

Only with their consent. Otherwise, it’s confidential and restricted to the individual.

No. Checking your own credit report does not impact your score.

It’s advisable to check at least once every 3 to 6 months, especially before applying for loans or credit cards.

You may contact us via:

• 📲 WhatsApp: 012-3011610

• 📧 Email: cs@brinnovatefuture.com

Within 2–12 working hours (WhatsApp gets the fastest reply).

Our team can assist you in:

• 🇲🇾 Malay

• 🇨🇳 Chinese (Mandarin)

• 🇬🇧 English

Our customer support working hours :

🕒 Monday to Saturday: 10:00AM – 10:00PM
🛑 Closed on Sundays and public holidays.

We offer a wide range of products and services, including categories like electronics, clothing, consultation services, etc. You can browse our store to view the full selection.

To place an order, simply browse our products, add them to your cart, and proceed to checkout. You’ll need to enter your shipping details and choose a payment method to complete your purchase.

We accept major credit/debit cards, online banking, and e-wallets.

Yes, please contact our sales team for bulk purchase inquiries.

HUMIDE is a premium, multi-functional hair care brand designed to promote healthy scalp and hair using natural botanical extracts and dermatologically safe formulas. Each product is uniquely developed for different hair needs.

✅ Yes! H01 is specially formulated for scalp application to reduce hair fall, nourish the scalp, and soften hair.

✅ Absolutely. It’s gentle and non-irritating, perfect for daily care.

✨ It targets dry or flat hair, adding volume and shine while protecting from heat damage.

❌ No. H02 is a light formula designed to cleanse and soften without buildup.

✅ Yes. Enriched with Scutellaria Baicalensis and Caffeine, H03 strengthens hair roots and reduces hair fall.

📅 Consistent use over 4–8 weeks often shows noticeable improvement.

✅ Yes. It purifies the scalp, reduces itch, and controls dandruff effectively.

🧪 Yes. H04 is formulated without harsh ingredients like SLS/SLES, alcohol, or parabens.

🌙 Use twice daily—morning and evening—on dry or slightly damp scalp.

✅ Yes. It restores scalp health and strengthens roots damaged by chemical treatments.

🌟 Both! It works as a leave-in treatment that adds fragrance and moisture, while repairing the scalp and hair surface.

✅ Yes. Spray anytime for shine, volume, and a refreshing scent.

✅ Yes. All formulas are free from sulfates, parabens, silicones, and harsh chemicals, making them safe for treated hair.

✅ Yes! HUMIDE is suitable for all genders and hair types.

✅ Yes. All purchases come with a digital receipt via email or WhatsApp.

✅ Yes. If you are a business, we can issue a tax-compliant invoice (with SSM number) upon request. Just mention it during order or checkout.

It’s a smart audio QR payment speaker that announces the payment amount when a transaction is made via QR scan.

Supports DuitNow QR (including MAE, TNG, Boost, ShopeePay, etc.)

Yes, or you can add a SIM card with data.

Yes, with SIM card, it works anywhere.

✅ Free WiFi 6 Router
✅ Free standard installation
✅ Up to 6 months free for selected plans
✅ Maxperts Installation (WiFi optimization)

Yes. All packages are subject to a 24-month contract.

No upfront fee if you choose Zerolution or pair with Maxis Postpaid.

Yes, you can request a speed upgrade at any time.

Please Email us immediately. We will try our best to correct any error before submission to third-party platforms (insurance, ISP, CTOS, etc.).
cs@brinnovatefuture.com

❌ Digital services such as CTOS reports, insurance quotations, e-submissions, and licenses are non-refundable once processed.

You may request a cancellation within 24 hours if the service has not been processed. Once a service (e.g., insurance, e-Invoice, internet registration) has started, refunds are not guaranteed.

Yes. All information you submit is stored securely and protected under the Personal Data Protection Act 2010 (PDPA). We do not share, sell, or disclose your data to any third party without your consent.

We only collect information required to process your service — e.g., name, IC, address, car details, business info, etc.

Yes. You may request your records to be deleted after your service is completed by contacting: cs@brinnovatefuture.com

For onboarding support, email CS@brinnovatefuture.com.

Listing is free; however, a commission is charged on each sale made through our platform.

Provide detailed product/service information, pricing, and any necessary certifications.

You earn points by making purchases on our website. Each product or service you buy will award you points, which you can accumulate and redeem for rewards.

You can check your points balance by logging into your account. Your points will be displayed on your dashboard.

To redeem your points, first you need to check if the product have show the required redeem point below the product, and if the product have show the required redeem point, you can simply use your point and add to cart

Delivery typically takes 3–5 business days, depending on your location.

If you need to change your shipping address, please contact our support team immediately. We will try to accommodate the change if the order hasn’t been shipped yet.

We offer standard courier delivery across Malaysia.

Yes. Once your order is shipped, you will receive a tracking number via email or SMS.

If your order hasn’t arrived within the estimated delivery time, please contact our customer service for assistance.

✅ 100% Fibre Line
✅ Up to 2Gbps speed
✅ WiFi 6 or 7 Router
✅ 24-hour service guarantee
✅ Free Mesh add-on for selected plans

Depends on the plan. Higher-tier plans include WiFi 7.

No. Standard installation and router are free.

A QR payment speaker device that announces every successful transaction made via TNG eWallet or DuitNow.

✅ Yes. The device supports multiple languages for announcements.

Yes. All transactions are visible via your TNG eWallet merchant dashboard.

Packages include 100Mbps, 300Mbps, 500Mbps, 1Gbps, and 2Gbps.

Most plans come with a 24-month contract.

Unifi covers most urban and suburban areas in Malaysia. Check with your postcode.

❌ No. You can place orders as a guest.
✅ But registering gives you reward points, order history, and faster checkouts.

• View order history

• Earn & redeem points

• Track insurance status

• Access exclusive content & campaigns

✅ Yes. Passwords are encrypted and we do not share login details with any third party.

✅ Car Grant (Geran)
✅ Previous Insurance Cover Note (if any)
✅ Owner IC (for private use vehicles)

Yes. We offer both vehicle insurance and road tax renewal + delivery service.

Usually completed within 30–60 minutes during working hours.

Yes, as long as you provide the necessary documents.

Typically within 10–30 minutes during our working hours (Mon–Fri, 9:30AM–5:30PM). Outside working hours, you’ll get it the next business day.

After you approve your quotation, we will send you the total payable via WhatsApp. You can pay via:

• 🏦 Bank Transfer (Maybank)

• 📲 DuitNow / QR Pay

Yes. We are officially registered and work with licensed insurance companies. Your documents and privacy are 100% protected.

Yes! We cover personal and selected commercial vehicles (vans, pickups, lorries). Just let us know your vehicle type during quotation.

Yes. We offer commission for referrals and have an agent program. Contact us via WhatsApp for more details.

It’s a Top 10 award-winning Moroccan EVOO with 7.4 fruity rating and certified low acidity (0.15%).

Yes. It’s early harvest, single estate, and cold extracted for premium purity.

Zouitina is suitable for both drizzling and light cooking (e.g., salad, pasta, dipping).

Yes. It meets strict standards and is suitable for halal consumers.